Privacy Policy
Your privacy is important to us. This policy details how CottageMarbleYard collects, uses, and safeguards your personal information when you use our creativity platform.
Last Updated: March 4, 2025
Information We Collect
When you engage with our drawing fundamentals platform, we gather various kinds of data to tailor learning experiences for you and to enhance our services.
Personal Information
We collect details you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you submit through our contact forms. When you enroll in our drawing courses, we also collect details about your artistic background and learning goals.
Usage Data
We automatically gather information about how you use our site and learning platform. This includes pages visited, time spent in sections, completed drawing exercises, and technical data such as your IP address, browser type, and device information.
We never collect sensitive personal data like financial details, health information, or government identifiers without explicit consent for specific purposes.
Cookies and Tracking
Our site uses cookies and similar technologies to improve your browsing experience, remember preferences, and analyze site performance. You can adjust cookie settings in your browser.
- Essential cookies for site functionality
- Analytics cookies to understand user behavior
- Preference cookies to recall your settings
- Marketing cookies for relevant content delivery
How We Use Your Information
Your personal information helps us deliver high-quality educational content and keep our drawing platform functioning effectively. We commit to using your data responsibly and only for legitimate purposes.
Educational Services
We use your data to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for developing your drawing fundamentals.
Communication and Support
Your contact details enable us to respond to inquiries, share important course updates, and provide technical assistance when needed. We may also send occasional newsletters about new drawing techniques, featured artwork, or platform improvements if you’ve opted in to our communications.
Platform Improvement
Usage data helps us identify which drawing exercises are most beneficial, spot areas where learners struggle, and create new content that addresses common challenges. This analysis is performed in aggregate to protect individual privacy while enhancing our educational approach.
We never sell your personal information to third parties. Your data is used exclusively to improve your learning experience and enhance our educational platform.
Legal Compliance
In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.
Information Sharing and Disclosure
We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.
Service Providers
We collaborate with trusted third-party service providers who assist us in operating the platform, processing payments, sending emails, and delivering customer support. These providers access only the information necessary for their services and are contractually obligated to protect your privacy.
- Cloud hosting services for secure data storage
- Email service providers for course communications
- Analytics providers for website performance insights
- Payment processors for course enrollment transactions
Business Transfers
If CottageMarbleYard undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you by email and inform you about any changes to how your data is handled.
Legal Requirements
We may disclose your information when required by Canadian law, a court order, or a government request. This includes situations involving potential safety concerns, fraud investigations, or violations of our terms of service.
Your Rights and Choices
Under Canadian privacy regulations, including PIPEDA, you have specific rights regarding your personal information.
Access and Correction
You can request access to the personal data we hold about you and ask us to correct inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.
Data Deletion
You may request deletion of your personal data, and we will comply unless there are legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.
To exercise any of these rights, contact us at contact@cottagemarbleyard.xyz with "Privacy Request" in the subject line.
Marketing Communications
You can unsubscribe from our marketing emails at any time via the unsubscribe link in each message or by reaching out to us directly. You will still receive essential communications about your account and course enrollment.
Cookie Management
Most web browsers let you control cookies through their settings. You can accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.
Data Security and Retention
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Security Measures
Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.
- 256-bit SSL encryption for data transmission
- Secure cloud storage with encrypted databases
- Regular security vulnerability assessments
- Multi-factor authentication for administrative access
- Employee training on privacy and security practices
Data Retention
We keep your personal data only as long as needed to provide services, comply with legal obligations, or resolve disputes. Account details are typically retained for three years after closure, while course progress data may be kept up to seven years for educational record purposes.
International Transfers
Although our primary operations are in Canada, some service providers may process data abroad. We ensure adequate protections through contractual safeguards and adherence to Canadian privacy requirements for international transfers.
Despite our security measures, no method of internet transmission is perfectly secure. We encourage strong passwords and keeping your account details confidential.
Children's Privacy
Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.
For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s data, request corrections or deletions, and withdraw consent at any time.
Parental Controls
Parents have the right to review any personal information collected from their child, request its deletion, and prevent further collection or use. We provide clear mechanisms for exercising these rights.
If you believe we have unintentionally collected information from a minor without proper consent, please contact us immediately so we can take appropriate action.
Changes to This Policy
We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated via email or prominent notices on our site.
Minor updates may be posted without individual notification, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.
Your continued use of our platform after policy updates indicates your acceptance of the revised terms. If you disagree with any changes, you may stop using our services or reach out to discuss your concerns.
Contact Information
For questions about this privacy policy or to exercise your privacy rights, reach out to us at:
CottageMarbleYard
10 Downing Street, London, SW1A 2AA, United Kingdom
Phone: +44 20 7925 0918
Email: contact@cottagemarbleyard.xyz